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  1. Route: Track Everything In One Place

    Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.

  2. Route Order

    Let's find your orderemail

  3. How to file a claim - Route for Shoppers

    You can return to this page at any time by going to claims.route.com (directly or via your claim confirmation email) to check for updates. We will also send status updates via email when …

  4. Shipping Protection & Claims - Route

    Recharge & Route FAQs Can the box switch so it's automatically unchecked? What if I didn’t want Route Package Protection? File and manage claims How Route’s claims process works How …

  5. Shopper FAQs – Route for Shoppers

    Route offers the option to protect your online orders from damage, loss, and theft with our licensed Shipping Protection. And if something happens, we’re here to help with a fast, …

  6. How to check the status of a claim – Route for Shoppers

    Once you’ve filed a claim on a Route-protected order, you will receive email updates from our team to keep you updated on progress. You may also check on your claim’s progress any …

  7. How Route’s claims process works – Route for Shoppers

    As soon as you file a claim on a Route-protected order in our Resolve Center, we assess the issue against Route’s policies to determine whether it qualifies under our coverage.

  8. Route mobile app tracking FAQ - Route for Shoppers

    The Route mobile app offers a seamless way to keep track of all of your orders in one place. That means you can shop anywhere (even Amazon) and track it with Route.

  9. Route

    Aug 26, 2025 · Easily record anything on your screen with Jam

  10. Deadlines to file a claim – Route

    All claims for orders covered by Route Shipping Protection must be filed in accordance with specific time frames and deadlines. This includes any claims filed by your customer, or filed by …