Google Currents is a digital bulletin board that can help employees working at the same company chat, share files, and stay ...

Google's release of Customer Engagement Suite with Google — a Contact Center as a Service (CCaaS) product — with advanced artificial intelligence signals a strategic step to strengthen the company's ...

Based on its product marketing for agentic AI, Google seems to grasp the need to speak to solving business problems. Last week Google announced a major update to its Customer Experience Suite, which ...